General Questions

1.   How much are Trail Gaiters?

$30.00 per pair - $50 for Full Cover/Sand/Desert Trail Gaiters

2.   Sizing

Trail Gaiters are one size.

For special orders, please email info@trailgaiters.com.au 

3.   How much is postage within Australia?

Standard Post:

1 pair = $4.00 (no tracking)

2 pairs = $5.00 (no tracking)

Tracked Standard Post:

1 pair = $6.50

2 pairs = $8.00

3-10 pairs = $11.50

10+ pairs = $16.00

Express Post:

1 pair = $12.00

2+ pairs = $20.00

Desert/Sand/Full Cover Trail Gaiters = $11.50

4.   How much is postage to New Zealand?

Standard Post is $18

5.   How long will delivery take?

Subject to when payment is made and cleared, it can take up to 10 working/business days

How to Attach Trail Gaiters to Your Shoes

• Make sure the back/heel of your shoes are clean and dry
• Centre the velcro onto the back/heel of your shoe (see picture)
• Remove backing paper and apply pressure to the velcro for a few seconds to ensure a good stick, ideally leave for 24 hours for glue to cure
• If the velcro does not stick securely, use a little glue such as shoe goo or tarzan grip

How to Wear Trail Gaiters

• Get dressed for your adventure
• Slip on Trail Gaiter over bare feet
• Put on socks
• Put on shoe, do up laces
• Attach Trail Gaiter to Velcro at back of shoe
• Hook the hook onto the shoelace at the toe of your shoe (see picture)
• For Vibram style shoe, loop elastic through hook at front
• Loop over toe 

How to Wash Trail Gaiters

• Leave the hooks on your Trail Gaiters
• Put Trail Gaiters into a lingerie bag
• Wash on normal cycle
• Dry in shade - do not tumble dry

NB: Trail Gaiters with a metallic finish must be hand washed

Return and Refund Policy

• If you are not completely satisfied with your purchase, you can return the unused product, in the original packaging to obtain a full refund less postal and delivery charges.

• You can return a product for up to 30 days from the date of purchase.

• Any product you return must be in the same condition you received it and in the original packaging.

• Any custom orders, sale or discounted products cannot be returned or exchanged unless defective or faulty.  All defective or faulty products need to be returned in the original packaging.

• For all returned goods please include the reason for return, what action you would like taken, your name, address and phone number.

• The responsibility for any product returned remains with you until we receive it.  If you send a product back for an exchange, you will be charged postage for the new product back to you.

• You will be responsible for paying for your own postage costs for returning your item.  Postage costs are non refundable. 

• If you receive a damaged or faulty product, please let us know as soon as possible so we can organise an exchange or refund.  Return the unused product in the original packaging.

• Replacement of a damaged or faulty product will be sent after we have received the damaged faulty product.